Once I get things set up - assuming enough people sign up to help out - I'll aim to send out periodic public reminders, so new arrivals get to hear about it pretty early on. Also, if new arrivals turn up in obvious distress, well...probably I'd get in touch with them without the paper bag over my head, but later on, I'll also let them know this project's a thing, in case the anonymous setup's more comfortable for them.
As for the other thing...well, knowing there's a structure in place can be reassuring. Some people get anxious about putting things out there even if they don't have to put themselves out there, so it's nice to know there's a designated group to take this particular problem to. Then there's oversight. Even if an anonymous supervisor doesn't engender trust, I'm A-okay letting people know who I am, if they have concerns about me or how things work. They can't get that accountability from anonymous responses on the network.
anonymous text;
As for the other thing...well, knowing there's a structure in place can be reassuring. Some people get anxious about putting things out there even if they don't have to put themselves out there, so it's nice to know there's a designated group to take this particular problem to. Then there's oversight. Even if an anonymous supervisor doesn't engender trust, I'm A-okay letting people know who I am, if they have concerns about me or how things work. They can't get that accountability from anonymous responses on the network.